IT Infrastructure

Managed IT & Cybersecurity That Keeps Your Business Running — 24/7

We prevent downtime, protect your data, and handle your IT — so you can focus on growing your business.

Trusted by businesses Worldwide • Fast response • Proactive protection
SLA: 99.99%

TL;DR

Expert managed IT services, server administration, and infrastructure support tailored for business growth and security in Albania and beyond.

Is Your IT Slowing You Down?

Constant technical issues disrupting your work

Fear of data loss or cyberattacks

Slow or unresponsive IT support

No clear IT strategy or security plan

You shouldn’t have to worry about IT — that’s our job.

We Take Full Responsibility for Your IT

Cybernet provides fully managed IT services and cybersecurity solutions designed to keep your systems secure, fast, and reliable — without the hassle.

Advanced cybersecurity protection
Fast remote support (minutes, not hours)
Automated backups & disaster recovery
Cloud solutions for modern teams
Proactive monitoring & maintenance
Talk to an IT Expert

Tools & Platforms

Cisco MerakiAzure SentinelVeeam Availability SuiteProxmox VE

Performance Guarantee

Our infrastructure is backed by strict SLAs and enterprise-grade hardware, ensuring zero-bottleneck performance for your critical operations.

Industries Served

Financial Services & Banking
Healthcare & Life Sciences
Logistics & Supply Chain
Legal & Professional Services
E-Commerce & Retail
Education & EdTech
Manufacturing & Industrial
Government & Public Sector

Service Coverage

United States

Time Zones
EST · CST · MST · PST
Support Hours
24/7 remote monitoring; business hours 8 AM – 8 PM ET

European Union

Time Zones
CET · EET
Support Hours
24/7 remote monitoring; on-site 9 AM – 9 PM CET

Albania & Balkans

Time Zones
CET (UTC+1)
Support Hours
24/7 remote & on-site; HQ in Tirana

Pricing & SLAs

Transparent pricing models tailored for high-availability infrastructure needs.

Hybrid Core Support

€299/mo
Starting Price
24/7 Proactive Monitoring
Weekly Security Audits
Infrastructure Management
Inquire Module

Business Continuity

€899/mo
Starting Price
Disaster Recovery
Cloud Migration Support
Unlimited Helpdesk
Inquire Module

Enterprise Intelligence

Custom
Starting Price
Full vCISO Oversight
Zero-Trust Architecture
Priority R&D
Inquire Module
TierResponse TimeResolution TimeUptime Guarantee
Standard< 4 hours< 24 hours99.5%
Professional< 1 hour< 8 hours99.9%
Enterprise 24/7< 15 minutes< 4 hours99.99%

Certifications & Compliance

ISO 27001

Information Security Management System

SOC 2 Type II

Service Organization Controls — Trust Criteria

GDPR Compliant

EU General Data Protection Regulation

Microsoft Partner

Certified Microsoft Solutions Partner

VMware Partner

VMware Technology Alliance Partner

AWS Partner

Amazon Web Services Partner Network

Case Studies

99.98%
Uptime achieved

Logistics & Supply Chain

200 employees · New York, NY

Challenge

Legacy on-premise servers caused 12+ hours of unplanned downtime per month, costing $40K in lost shipments.

Outcome

Migrated to Azure hybrid cloud with 24/7 monitoring. Achieved 99.98% uptime and reduced IT costs by 35% in Year 1.

CyberNet didn't just fix our servers — they rebuilt our entire IT foundation. We haven't had a single unplanned outage in 14 months.

67%
Reduction in security incidents

FinTech & Digital Banking

85 employees · Berlin, DE

Challenge

Manual security monitoring left gaps that exposed the company to compliance risks and a failed SOC 2 audit.

Outcome

Implemented automated SIEM, endpoint detection, and audit-ready logging. Passed SOC 2 Type II on the first attempt.

Our SOC 2 auditor said our security posture was the strongest they'd seen from a company our size. That's CyberNet's work.

<15 min
Avg. response time

Healthcare & Clinics

45 employees · Tirana, AL

Challenge

Patient record system suffered frequent crashes and slow response from the previous MSP, risking GDPR non-compliance.

Outcome

Deployed redundant servers with encrypted backups and sub-15-minute SLA response. Zero GDPR incidents since onboarding.

Response times went from 'maybe tomorrow' to under 15 minutes. Our staff can finally focus on patients, not IT tickets.

15min
Response Time
99.99%
Uptime Guarantee
100+
Global Audits
Zero
Critical Breaches

Strategic Intelligence

Common inquiries regarding our IT Infrastructure protocols.

Verified Partnerships

CyberNet is an information technology services company trusted by businesses across Europe and the United States. We help small businesses operate efficiently and enterprises scale through expert IT infrastructure setup, data center management, and security hardening. Our managed IT services and IT support for business cover network setup, server management, cloud based computing, cloud services migration, and 24/7 technical support — with cloud strategies designed to fit every organization, from hybrid cloud deployments to fully managed private cloud environments.

Is your IT infrastructure holding you back? Countless businesses struggle with legacy systems that often lack the performance and security demanded by today’s digital economy. CyberNet delivers holistic enterprise architecture solutions and expert system administration that modernize your computer systems and technology stack from the ground up. By regularly reviewing infrastructure health and keeping your networks secure, our engineers manage every phase — initial assessment, digital transformation planning, ongoing maintenance, and real time optimization — so you can focus on growth.

Backup and recovery sits at the heart of every CyberNet engagement. We execute full backups daily to guard against accidental deletion, hardware failure, ransomware attacks, and natural disasters. Our disaster recovery planning and tested recovery strategy ensure your data backup and recovery is both fast and dependable. By storing copies on-site and in geographically distributed cloud locations, your business stays protected no matter what happens.

CyberNet’s technical support team stands ready 24/7 to tackle any IT challenge you face. Our services span computer repair, cloud computing setup, system administration for Windows and Linux servers, and proactive security audits. Each certified professional on our roster delivers fast, reliable service through both on-site visits and remote support sessions — keeping your operations running without interruption.

Ready to scale with modern IT solutions? CyberNet is your partner in technology excellence, helping you cut operational costs, prevent data breaches, and strengthen customer interactions through proactive monitoring and layered security. From startups to Fortune-500 enterprises, over 500 companies trust us to manage their information technology, cloud based solutions, and backup and recovery needs. Reach out today for a free IT consultation.

Ready to Optimize Your Business?

Contact us to discuss your IT needs

Managed IT Services | Technical Solutions | CyberNet | CyberNet