Gestión integral 24/7 de servidores, redes, nube y soporte a usuarios.
Administración completa de sus puestos de trabajo, servidores y entornos cloud. Detectamos y resolvemos incidencias antes de que interrumpan su actividad.
A structured weekly plan to establish control and baseline security with zero disruption to daily work.
Comprehensive network mapping, endpoint discovery, security audit, and documentation of all hardware and software credentials.
Silent deployment of lightweight 24/7 monitoring agents, patch baseline establishment, and removing legacy software.
Introducing your staff to the CyberNet 1-click helpdesk portal, phone support line, and security hygiene best practices.
Presenting your first Monthly Health Scorecard, resolving chronic tickets, and finalizing disaster recovery plans.
All day-to-day IT support, remote helpdesk, on-site engineer dispatch in Tirana, patch management, 24/7 server monitoring, and IT vendor coordination are included in a fixed monthly fee.
Critical server or network outages receive an immediate triage within 15 minutes, with remote remediation started immediately and on-site dispatch in Tirana if hardware failure occurs.
Yes! Our Co-Managed IT model allows your internal IT staff to focus on strategic projects while CyberNet handles routine helpdesk tickets, 24/7 server monitoring, and overnight patching.
Claim a complimentary, non-intrusive 30-point IT and Security Assessment of your office infrastructure.