Escolha o nível certo para a sua equipa ou calcule o investimento indicativo.
For small offices getting their IT and security off the ground.
For teams wanting proactive daily IT and fast on-site response.
For scaling companies running complex multi-site infrastructure.
| Service Deliverables | Basic (€299) | Pro (€499) | Enterprise (€1,199) |
|---|---|---|---|
| 01. IT Infrastructure & Support Workflows | |||
| IT Support & Core Services | |||
| Helpdesk & Ticket Support for Staff | |||
| Emergency Response SLA | < 1 hour | < 15 minutes | Instant SLA |
| On-Site Engineer Dispatch (Tirana) | |||
| 24/7 Endpoint Health Monitoring | |||
| Automated OS & Patch Tuning | |||
| 02. Cybersecurity & Compliance | |||
| Next-Gen Managed Antivirus | |||
| EDR Threat Hunting & Ransomware Block | — | ||
| Email Security & Anti-Phishing Filter | — | ||
| GDPR & Albanian Law 9887 Compliance Reports | — | ||
| Quarterly Vulnerability Scanning & Audits | — | Semi-annual | Full Quarterly |
| 03. Cloud, Backup & Continuity | |||
| Cloud Backup Solution & Setup for M365 | Basic Setup | Full Automation | Hybrid & Disaster Recovery |
| Snapshot Retention Window | 30 Days | 90 Days | Custom (365+ Days) |
| Routine Disaster Recovery Simulation | — | Annual Test | Quarterly Verified |
| Dedicated Primary Engineer & vCIO | — | — | |
Adjust workstation and server sliders to estimate your predictable monthly IT budget.
Selecting your managed support tier is straightforward based on your team size and security standards. Follow these simple steps:
On the one hand: Some businesses consider paying hourly break-fix fees only when an outage occurs.
On the other hand, conversely: Break-fix models generate unpredictable emergency invoices and provide zero proactive prevention. Conversely, a fixed-fee MSP agreement guarantees cost certainty and remediates 85%+ of risks before downtime strikes.
“Flat-fee monthly billing aligns our incentives directly with yours: our engineering goal is ensuring your network and servers run flawlessly without ever failing.”
Monthly Investment = (Workstations * €12) + (Servers * €50)No. For all our managed support plans, on-site engineer dispatch in Tirana for troubleshooting and network maintenance is fully covered within your monthly flat fee.
An internal IT technician costs €900–€1,500+ monthly (salary, tax, benefits) for a single skillset. With CyberNet, plans start at €299/mo delivering an entire 24/7 certified engineering team.
Claim a complimentary, non-intrusive 30-point IT and Security Assessment of your office infrastructure.