Company Background

Built to Deliver Quiet IT Reliability Since 2020

CyberNet was founded in 2020 in Tirana to solve a widespread problem in the Albanian market: businesses were relying on informal, reactive IT technicians who only appeared after costly downtime had already happened.

Our Operational Mission

We built CyberNet as an institutional managed service provider. We invested in enterprise monitoring infrastructure, automated security patch pipelines, and a dedicated local engineering team to ensure Albanian SMBs enjoy the same IT resilience as multinational enterprises.

To eliminate unscheduled technology downtime for Albanian enterprises through disciplined preventative maintenance, rapid on-site response, and uncompromising data protection.

Core Philosophy
Preventative, Not Reactive
Continuous telemetry that resolves warning signs before business interruption.
Local Tirana Presence
On-Site Physical Dispatch
Local engineers ready to physically inspect and replace failing hardware.
Verified BenchmarksTirana, Albania
Serving Tirana & Albanian Businesses Since 20202020
Average Emergency Incident Triage Response< 15 min
Monitored Network & Server Availability99.98%
On-Site Physical Dispatch Team in Tirana100% Local
Engineering Department

Tirana Operations Center Specialists

Our department comprises certified systems, network, and cybersecurity engineers dedicated to preventative business continuity.

Lead Systems & Network Engineer

Network Operations Center (NOC)

Server clustering, high-availability networks, and enterprise Wi-Fi 6 deployments.

Cisco / MikroTik / CompTIA Network+

Senior Cybersecurity Analyst

Threat Intelligence & EDR Protection

Behavioral malware containment, anti-phishing gateway controls, and GDPR / Law 9887 audits.

ISO 27001 / CompTIA Security+ / EDR Specialist

Cloud & Disaster Recovery Architect

Business Continuity & Disaster Recovery

Immutable snapshot repositories, Microsoft 365 backup pipelines, and rapid VM restoration.

Microsoft Azure / AWS / Veeam Certified
Compliance & Security Frameworks

Institutional Compliance & Privacy Benchmarks

Our operational procedures adhere strictly to ISO/IEC 27001 security principles, European GDPR benchmarks, and Albanian Personal Data Protection Law No. 9887.

ISO/IEC 27001
Information Security Management Alignment
Ligji Nr. 9887
Albanian Personal Data Protection Framework
GDPR Standards
European General Data Protection Compliance
INFRASTRUCTURE GLOSSARY

Core Operational Service Principles

SLA < 15 Min
Contractual triage guarantee for high-priority business tickets.
Data Residency
Data repositories kept in full compliance with local and EU storage regulations.
Zero-Trust EDR
Continuous endpoint telemetry isolating malicious activity in real-time.
On-Site Dispatch
Local physical engineer dispatch in Tirana for cabling and hardware failure.
Verify CyberNet DNS telemetry and identity records:
dig +short TXT cybernet.al
FREQUENTLY ASKED QUESTIONS

Questions About CyberNet Albania

Where is CyberNet Albania headquarters located?

Our primary headquarters is located on Rruga e Durrësit in Tirana, providing sub-45 minute on-site dispatch across metropolitan commercial districts.

Do you support businesses outside of Tirana?

Yes. We provide 24/7 remote monitoring across Albania, Kosovo, and international clients, alongside scheduled and emergency on-site dispatch in Durrës and industrial corridors.

Regulatory Frameworks & Citations:
ISO/IEC 27001:2022Albanian Law No. 9887 (Privacy)GDPR Article 32 (Security)

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