Stop paying for emergency IT fire-fighting. We continuously monitor, patch, and secure your workstations, servers, and networks—backed by rapid on-site dispatch in Tirana.
No vague scopes. Every service includes explicit deliverables, proactive monitoring, and predictable monthly agreements.
Umfassende 24/7-Verwaltung von Servern, Netzwerken, Cloud und IT-Support für Anwender.
Next-Gen Firewall-Einrichtung, sichere Unternehmens-VPNs und Echtzeit-Bedrohungsabwehr.
Reibungslose Cloud-Migration, Hybrid-Cloud-Design und hochverfügbares Hosting auf AWS & Azure.
Ransomware-resistente Backups, Notfallwiederherstellung und garantierte Geschäftskontinuität.
Umfassende Schwachstellenanalysen, DSGVO-Konformität und proaktiver Ransomware-Schutz.
Strategische IT-Beratung und Virtual CIO zur Erreichung Ihrer Unternehmensziele.
Every plan includes 24/7 endpoint health telemetry, automated security patching, and local Tirana on-site escalation.
| Operational Metric | In-House Internal IT | CyberNet Managed IT |
|---|---|---|
| Monthly Cost | €900 – €1,500+ (Salary + Benefits) | €299 – €1,199 (Predictable Flat-Fee) |
| Holiday & Sick Coverage | 0% (Office unprotected during leave) | 100% (Continuous 24/7/365 SOC/NOC) |
| Skill Diversity | Limited to single person skill set | Tier-1 to Tier-3 certified multi-engineer team |
| Emergency Response SLA | Variable / Unspecified | < 15 Minute Guaranteed Response |
ping -c 4 noc.cybernet.alWe do not stop at remote tickets. Our certified system engineers physically dispatch to your offices across Tirana, Durrës, and industrial zones for hardware and network emergencies.
Commercial & Financial Hub
Retail & Service Hubs
Industrial & Logistics Zone
Port Logistics & Regional Hub
Ready for instantaneous emergency dispatch to any business address.
A transparent 4-stage onboarding process designed to stabilize your systems without disrupting daily operations.
We map every endpoint, switch, firewall, and cloud credential. We uncover hidden vulnerabilities and catalog hardware lifecycles.
We silently deploy our 24/7 monitoring and EDR agents, enforce multi-factor authentication, and close exposed firewall ports.
Your employees get direct 1-click access to our remote helpdesk and priority phone line. We establish clear escalation channels.
We monitor uptime around the clock, apply verified security patches overnight, and review IT budgets quarterly.
We replace the traditional 'call-when-it-breaks' technician with an institutional engineering team.
Over 85% of computer failures and ransomware attacks give warning signals days in advance. Our automated monitoring resolves issues before your staff experiences downtime.
Remote tools solve most issues, but hardware failures require physical hands. Our engineers are based in Tirana and show up directly at your office when needed.
No surprise hourly billing when an emergency occurs. You get a transparent monthly agreement that aligns our incentives with your uptime.
We implement multi-layered EDR, immutable cloud backups, and zero-trust controls aligned with GDPR and Albanian Data Protection Law No. 9887.
Discover how Albanian businesses eliminated recurring IT disruptions and hardened their security posture.
Clear, direct answers about our contracts, onboarding, and operational procedures.
Onboarding takes 2 to 4 weeks. We start with a full discovery audit of all hardware, credentials, and network configurations. We then deploy monitoring agents silently and establish baseline security without interrupting your daily work.
Break-fix technicians only make money when your computers break, giving them zero incentive to prevent downtime. With Managed IT, you pay a flat monthly fee to keep everything working continuously. Our incentive is 100% aligned with your uptime.
For critical emergencies that cannot be solved remotely, our on-site engineers arrive at any business location across central Tirana within 60 minutes.
Our standard agreements are 12 months with a 30-day satisfaction exit clause. We believe in retaining clients through service excellence and quiet reliability, not rigid lock-in.
Yes. Our cloud management and remote helpdesk tools support employees across Albania, Kosovo, North Macedonia, and international remote staff.
Claim a complimentary, non-intrusive 30-point IT and Security Assessment of your office infrastructure.