Managed IT Support & System Administration That Keeps Your Business Running — 24/7
We prevent downtime, maintain your servers and networks, and handle your IT support — so you can focus on growing your business.
TL;DR
Comprehensive 24/7 management of servers, networks, cloud operations, and end-user IT support.
Is Your IT Slowing You Down?
Constant technical issues disrupting your work
Fear of data loss or cyberattacks
Slow or unresponsive IT support
No clear IT strategy or security plan
You shouldn’t have to worry about IT — that’s our job.
We Take Full Responsibility for Your IT Support & Administration
CyberNet provides fully managed IT support and system administration services designed to keep your infrastructure fast, stable, and reliable — without the hassle.
Tools & Platforms
Performance Guarantee
Our infrastructure is backed by strict SLAs and enterprise-grade hardware, ensuring zero-bottleneck performance for your critical operations.
Industries Served
Service Coverage
United States
European Union
Albania & Balkans
Pricing & SLAs
Transparent pricing models tailored for high-availability infrastructure needs.
Business Pro
Enterprise
| Tier | Response Time | Resolution Time | Uptime Guarantee |
|---|---|---|---|
| Standard | < 4 hours | < 24 hours | 99.5% |
| Professional | < 1 hour | < 8 hours | 99.9% |
| Enterprise 24/7 | < 15 minutes | < 4 hours | 99.99% |
Certifications & Compliance
ISO 27001
Information Security Management System
SOC 2 Type II
Service Organization Controls — Trust Criteria
GDPR Compliant
EU General Data Protection Regulation
Microsoft Partner
Certified Microsoft Solutions Partner
VMware Partner
VMware Technology Alliance Partner
AWS Partner
Amazon Web Services Partner Network
Case Studies
Logistics & Supply Chain
200 employees · New York, NY
Legacy on-premise servers caused 12+ hours of unplanned downtime per month, costing $40K in lost shipments.
Migrated to Azure hybrid cloud with 24/7 monitoring. Achieved 99.98% uptime and reduced IT costs by 35% in Year 1.
CyberNet didn't just fix our servers — they rebuilt our entire IT foundation. We haven't had a single unplanned outage in 14 months.
FinTech & Digital Banking
85 employees · Berlin, DE
Manual security monitoring left gaps that exposed the company to compliance risks and a failed SOC 2 audit.
Implemented automated SIEM, endpoint detection, and audit-ready logging. Passed SOC 2 Type II on the first attempt.
Our SOC 2 auditor said our security posture was the strongest they'd seen from a company our size. That's CyberNet's work.
Healthcare & Clinics
45 employees · Tirana, AL
Patient record system suffered frequent crashes and slow response from the previous MSP, risking GDPR non-compliance.
Deployed redundant servers with encrypted backups and sub-15-minute SLA response. Zero GDPR incidents since onboarding.
Response times went from 'maybe tomorrow' to under 15 minutes. Our staff can finally focus on patients, not IT tickets.
Verified Partnerships
CyberNet is an information technology services company trusted by businesses across Europe and the United States. We help small businesses operate efficiently and enterprises scale through expert IT infrastructure setup, data center management, and security hardening. Our managed IT services and IT support for business cover network setup, server management, cloud based computing, cloud services migration, and 24/7 technical support — with cloud strategies designed to fit every organization, from hybrid cloud deployments to fully managed private cloud environments.
Is your IT infrastructure holding you back? Countless businesses struggle with legacy systems that often lack the performance and security demanded by today’s digital economy. CyberNet delivers holistic enterprise architecture solutions and expert system administration that modernize your computer systems and technology stack from the ground up. By regularly reviewing infrastructure health and keeping your networks secure, our engineers manage every phase — initial assessment, digital transformation planning, ongoing maintenance, and real time optimization — so you can focus on growth.
Backup and recovery sits at the heart of every CyberNet engagement. We execute full backups daily to guard against accidental deletion, hardware failure, ransomware attacks, and natural disasters. Our disaster recovery planning and tested recovery strategy ensure your data backup and recovery is both fast and dependable. By storing copies on-site and in geographically distributed cloud locations, your business stays protected no matter what happens.
CyberNet’s technical support team stands ready 24/7 to tackle any IT challenge you face. Our services span computer repair, cloud computing setup, system administration for Windows and Linux servers, and proactive security audits. Each certified professional on our roster delivers fast, reliable service through both on-site visits and remote support sessions — keeping your operations running without interruption.
Ready to scale with modern IT solutions? CyberNet is your partner in technology excellence, helping you cut operational costs, prevent data breaches, and strengthen customer interactions through proactive monitoring and layered security. Businesses across Albania trust us to manage their information technology, cloud based solutions, and backup and recovery needs. Reach out today for a free IT consultation.
Ready to Optimize Your Business?
Contact us to discuss your IT needs